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Terms & Conditions

Terms and Conditions

Kraken Bikes
Last updated: 17/12/2025

1. Introduction

These Terms and Conditions govern your use of our website https://www.krakenbikes.com and the purchase of products from Kraken Bikes (“we”, “us”, “our”).

By using our website, you agree to these Terms and Conditions in full. If you do not agree, please do not use our website.

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2. About Us

Kraken Bikes is a business based at:
Greenfield Business Park
Bagillt Road
Greenfield
Holywell
Wales
United Kingdom
CH8 7GJ

Contact email: hello@krakenbikes.com

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3. Use of Website

You agree to use our website only for lawful purposes. You must not:

  • Use the site in any way that breaches applicable laws or regulations

  • Attempt to gain unauthorised access to our systems

  • Transmit harmful or malicious content

We reserve the right to suspend or terminate access if these terms are violated.

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4. Products and Orders

a) Product Descriptions

We aim to ensure all product descriptions and images are accurate. However, slight variations may occur.

b) Pricing

All prices are listed in GBP (£) unless otherwise stated and may be subject to change without notice.

c) Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.

d) Payment

Payment must be made in full at the time of purchase using accepted payment methods.

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5. Shipping and Delivery

  • Delivery times are estimates and not guaranteed

  • We are not responsible for delays caused by couriers or external factors

  • Risk in goods passes to you upon delivery

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6. Returns and Refunds

You may have the right to return items under the Consumer Contracts Regulations.

  • Returns must be requested within 14 days of receiving your order

  • Items must be unused and in original packaging

  • Refunds will be processed once goods are returned and inspected

We reserve the right to refuse returns that do not meet these conditions.

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7. Warranty and Liability

a) Product Warranty

Where applicable, products may come with a manufacturer’s warranty. Details will be provided with the product.

b) Limitation of Liability

To the fullest extent permitted by law, Kraken Bikes shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits, sales, or business

  • Delays or failures outside our control

Nothing in these terms excludes liability for death or personal injury caused by negligence or fraud.

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8. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Kraken Bikes or its licensors and is protected by copyright laws.

You may not reproduce, distribute, or use any content without our written permission.

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9. Privacy

Your use of our website is also governed by our Privacy Policy.

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10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or practices.

11. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated date.

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12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Kraken Bikes
Greenfield Business Park
Bagillt Road
Greenfield
Holywell
Wales
CH8 7GJ
United Kingdom

Email: hello@krakenbikes.com

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